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Comparison

ServiceTitan review: who it fits, compared with ECHOPS

A ServiceTitan review built from ServiceTitan’s own pages, checked October 16, 2026. ServiceTitan is built for residential and commercial trades like HVAC, plumbing and electrical, from small shops to enterprise. ECHOPS makes competing software for contractors.

The short answer

ECHOPS or ServiceTitan: which one fits

Starting price

ECHOPS: $149/mo, 3 users

ServiceTitan: not published

Users included

ECHOPS: 3, 8 or 20

ServiceTitan: priced per technician

Free trial

ECHOPS: 14 days, no card

ServiceTitan: none listed; free demo

Bottom line: ServiceTitan is a deep service-trade platform: call booking with recording, a dispatch board, memberships, native apps that work offline, field payments and many accounting integrations, with prices quoted after a demo. ECHOPS publishes its prices, includes users in each plan and covers project work (layout drawings, change orders, schedules by PM and sub) next to service calls. Remodelers and mixed project-and-service shops that want to start this week should try ECHOPS; large service operations with an office team and call center may fit ServiceTitan better.

Last updated October 16, 2026. ServiceTitan’s prices and features were checked on ServiceTitan’s public pages that day; sources are at the bottom.

Feature by feature

What ServiceTitan does vs ECHOPS, side by side

Yes = included. Add-on = costs extra or needs a higher plan. Partly or Limited = some of it, as the note says. Not listed = we couldn’t find it on ServiceTitan’s public pages.

Leads and sales
ECHOPS
ServiceTitan
Lead board and CRM
YesOne board for every lead, with follow-ups counted for you
YesCRM, plus call booking with a caller pop-up
Website form leads come in on their own
YesAny website form, Webflow, WordPress or Zapier
Not listedNot found; its Web Scheduler widget takes bookings
Marketplace lead emails (Angi, Houzz, Thumbtack)
YesForwarded lead emails become leads
LimitedLead integrations for select partners; Angi and Thumbtack not named
Facebook and Instagram lead ads and Google Local Services leads
YesGoogle Local Services now; Facebook and Instagram once Meta finishes its review
LimitedReserve with Google bookings; Facebook lead ads not listed
Online booking page
YesClients book estimates from your page
YesWeb Scheduler widget for your site; Scheduling Pro is a Pro product
Google and Outlook calendar sync
YesGoogle Calendar and Outlook; busy times come back in
Not listed
Business phone number with calls and texts
Add-on$79/mo on Solo and Crew, included in Company
Add-on“Phones Pro subscription required”; two-way texting listed
Send email from your own Gmail or Outlook
YesFrom your own Gmail or Outlook, with templates and signatures
Not listed
Estimates and design
ECHOPS
ServiceTitan
Estimates with a price book
YesPrice by size, unit or allowance, with markups and waste
YesPricebook and mobile estimates built from it
Options the client can choose in a quote
YesOptions and payment plans in one quote
YesSeveral options side by side from the pricebook
Room layout drawings to scale
YesWalls, doors, windows, cabinets; DXF export
Not listed
AI design images from a room photo
YesKitchens and baths; 25, 100 or 300 a month by plan
Not listed
Takeoffs from plans
Yes
Not listedNot found; its marketplace has a measurements category
E-signatures
YesAny PDF, up to six signers, signing certificate
YesHomeowners review, approve and sign estimates on screen
Change orders
YesSigned online and billed on an invoice of their own
YesChange order requests on construction projects
Jobs and crews
ECHOPS
ServiceTitan
Project stages and schedule
YesJob schedule with dependencies, critical path and templates; weekly schedule by PM and sub
YesProject management and crew management
Service calls and route planning
YesStatuses, map, route planner, warranty dates
YesDrag-and-drop dispatch board; Dispatch Pro automates it
GPS tracking of crews or vehicles
No
YesGPS tracking for en route techs; Fleet Pro adds fleet data
Material orders and deliveries
YesPurchase orders to suppliers; AI reads confirmations and slips
YesPurchasing and inventory
Job photos, videos and client updates
YesFrom the phone, filed on the project
YesTechs capture photos in the field app
Clients and team
ECHOPS
ServiceTitan
Client portal
YesNo password; stages, selections, payments, documents, chat (English)
YesCustomer portal; SMS reminders and the tech’s truck on a map
Subcontractor and crew portal
YesScope, change orders, payments; English or Spanish
Not listed
Team chat
YesChannels, groups, direct messages, deal chats
Not listed
Video meetings built in
YesWith AI minutes; clients join from the portal
Not listed
Review requests and feedback surveys
YesBuilt in
Add-onReview requests by text or email in Marketing Pro
Money
ECHOPS
ServiceTitan
Invoices with deposits and progress payments
YesBilled from the payment plan; change orders bill themselves
YesInvoicing and progress billing
Take card or ACH payments online
YesCard, Apple Pay, Google Pay or ACH on invoice links, through your own Stripe account
YesCard, debit and mobile payments in the field
QuickBooks integration
YesQuickBooks Online on every plan (not Desktop): invoices, payments and job costs sync, and payments come back
YesQuickBooks Online and Desktop, plus NetSuite, Sage Intacct, Xero and more
Time sheets
YesTime sheets, time off, import past sheets
YesTimesheets log drive time and wrench time, with GPS
Payroll
PartlyWorks out pay, overtime and commissions; exports to your payroll provider (Company plan)
YesPayroll management; configurable payroll on The Works
Profit per job reports
YesProfit per job, sales, materials, labor, lead source
YesAdvanced reporting, job costing and WIP reports
Platform
ECHOPS
ServiceTitan
Automations
YesBuilt-in automations and your own rules on Crew and Company; not on Solo
LimitedAutomated job checklists; Dispatch Pro automates dispatching
AI assistant
YesAnswers from your records; asks before it changes anything
YesAtlas answers from your ServiceTitan data; some uses need Field Pro
Native iPhone and Android apps
NoRuns in the phone’s browser and installs to the home screen; iPhone app on the way
YesNative iOS and Android field app
Works offline
NoNeeds a connection
YesCommercial FAQ: the app is “available in offline mode”
Buying
ECHOPS
ServiceTitan
Prices published
Yes$149, $299 and $599 a month
NoEvery package says “Request Pricing”
Free trial
Yes14 days, no credit card
Not listedNo trial on its pages; it offers a free demo
Users included
Yes3, 8 or 20 by plan; extra users $25/mo
NoPriced per technician; the rate isn’t published
Export your data any time
YesCSV downloads of leads, contacts, deals, quotes and more
YesReports export to XLSX or PDF; customer lists to CSV

Why ECHOPS

Why contractors choose ECHOPS over ServiceTitan

Prices you can see

ECHOPS is $149/mo with 3 users, $299/mo with 8 and $599/mo with 20, and extra users are $25/mo. ServiceTitan’s pricing page lists Starter, Essentials and The Works, each with a “Request Pricing” button.

Start today, no demo needed

Start a 14-day free trial with no credit card and your workspace is ready in minutes. On ServiceTitan, “Request Pricing” and “Get Demo” lead to a demo form.

Users, not technicians

Each ECHOPS plan includes a set number of users, office or field. ServiceTitan says its “per-technician pricing is designed to fit your business,” and its terms define Field Users and Office Users.

Built for project work too

Layout drawings with DXF export, AI design images, quote options, change orders that bill on their own invoice, and project stages with a job schedule and a weekly schedule by PM and sub, next to service calls with a route planner.

Chat, meetings and a crew portal

Team chat, video meetings with AI minutes, and a crew portal in English or Spanish are part of ECHOPS. We didn’t find team chat, built-in video meetings or a subcontractor portal on ServiceTitan’s pages.

Phone and reviews, priced up front

Phone & texts is $79/mo on Solo and Crew and included in Company, and review requests are built in. On ServiceTitan, Phones Pro needs its own subscription and review requests are part of Marketing Pro.

Which fits

Service Titan review: pick what fits your work

Choose ECHOPS if…

  • You want prices up front: $149/mo with 3 users, $299 with 8, $599 with 20.
  • You want to start on your own today, with a 14-day free trial and no card.
  • You run projects as well as service calls: estimates with layout drawings, change orders and project schedules, next to service tickets with a route planner.
  • You want team chat, video meetings with AI minutes, and client and crew portals in one tool.

ServiceTitan may fit better if…

  • You run a service business with an office team: call booking with a caller pop-up and call recording, a dispatch board, memberships and a field pricebook.
  • Your techs need native iOS and Android apps that work offline and take card payments in the field.
  • You need accounting integrations like QuickBooks Desktop, NetSuite, Sage Intacct, Viewpoint or Acumatica, or payroll with GPS timesheets.
  • You want GPS tracking of techs en route, and add-ons like Contact Center Pro, Fleet Pro or an AI virtual agent.
  • You want your own customer success manager after you go live.

Price by team size

What 3, 8 and 20 users cost

ServiceTitan doesn’t publish prices. Its pricing page lists Starter, Essentials and The Works, each with a “Request Pricing” button, and says its “per-technician pricing is designed to fit your business and goals, at any size.” So we can’t show a side-by-side. Here is what ECHOPS costs at each size, and what ServiceTitan’s pages do say about pricing.

Team size
ECHOPS monthly
ECHOPS yearly
3 users
Solo: $149/mo.With phone & texts: $149 + $79 = $228/mo.
$1,490 a year10 months’ price
8 users
Crew: $299/mo.With phone & texts: $299 + $79 = $378/mo.
$2,990 a year10 months’ price
20 users
Company: $599/mo.Phone & texts included.
$5,990 a yearWhite-glove setup free

ServiceTitan pricing page checked October 16, 2026. ECHOPS yearly is 10 months’ price; extra users are $25/mo; white-glove setup is $499 once, free with Company billed yearly.

Switching

Moving from ServiceTitan to ECHOPS

  1. Export what ServiceTitan lets you download.ServiceTitan’s help center shows how to export customer search results to Excel or CSV and how to export reports as XLSX or PDF. Its terms say it will make commercially reasonable efforts to export your data on request, that service fees may apply, and that it isn’t obligated to keep data more than 60 days after termination. Export before your last day.
  2. Import into ECHOPS.Leads come in from a CSV file; add an ID column so a re-import updates rows instead of doubling them. Past jobs go to the archive, old service tickets match by number, phone, email or name, and past time sheets import too. Your price book can be downloaded, edited and imported with a row-by-row preview. Files go on projects, in folders.
  3. Run both for a while.Finish open jobs where they started while new leads and jobs begin in ECHOPS. Set up your booking page, automations, phone & texts and client and crew portals as you go.
  4. Get help if you want it.There’s no setup fee. White-glove setup is $499 once, and free with the Company plan billed yearly. You can start a 14-day free trial with no credit card first.

See how switching to ECHOPS works, or go back to all comparisons.

FAQ

Questions about ECHOPS vs ServiceTitan

How much does ServiceTitan cost?

ServiceTitan doesn’t publish prices. Its pricing page lists three packages, each with a “Request Pricing” button, and describes per-technician pricing. You get a price through its demo form, which asks for your industry and number of techs. See ServiceTitan pricing explained.

Is there a free trial?

ServiceTitan’s pages offer a free demo; we didn’t find a free trial. ECHOPS has a 14-day free trial with no credit card, and your workspace is ready in minutes. You can also book a demo if you’d like a walk-through.

Is ECHOPS a ServiceTitan alternative for service calls?

For many shops, yes. Service calls have statuses, warranty dates from the completion date, a map and route planner, and the driver’s day sent to chat, and you can import old tickets from CSV. ECHOPS doesn’t have GPS tracking, a call-center product or offline native apps. See service calls and routes and ServiceTitan alternatives.

Does ECHOPS take card payments?

Yes. Clients pay invoice links by card, Apple Pay, Google Pay or ACH through your own Stripe account, and ECHOPS sends the reminders. ServiceTitan lists card, debit and mobile payments in the field.

Does ECHOPS have a mobile app?

ECHOPS runs in your phone’s or tablet’s browser and can be added to your home screen, so it opens like an app. An iPhone app is on the way. It doesn’t work offline yet. See ECHOPS on mobile. ServiceTitan has native iOS and Android field apps, and its commercial FAQ says they work offline.

Can I move my data from ServiceTitan?

Yes. Export customer lists to CSV and reports to XLSX from ServiceTitan, then import leads, past jobs, service tickets, time sheets and price book items into ECHOPS from CSV. ServiceTitan’s terms say a full export on request may carry service fees. White-glove setup is $499 once, free with Company billed yearly.

What is ServiceTitan software, and what does it do?

ServiceTitan is field service software for residential and commercial trades such as HVAC, plumbing, electrical and roofing. It covers call booking with a caller pop-up, dispatching and scheduling, a pricebook with mobile estimates, invoicing and payments, memberships, payroll and reporting, with extras sold as Pro products. You start with a demo, and prices aren’t published (checked October 16, 2026). ECHOPS is a competitor. See ServiceTitan pricing.

Is ServiceTitan a CRM?

Partly. ServiceTitan lists CRM as a key feature, alongside call booking with caller ID, guided call scripts and call recording, marketing tools and memberships, but it’s a full field service system rather than a CRM alone. ECHOPS also has a lead board on every plan, with website forms, Google Local Services, Google Ads lead forms and CallRail calls coming in on their own, and Facebook and Instagram lead ads once Meta finishes its review. See our CRM for contractors.

Does ServiceTitan have a mobile app?

Yes. ServiceTitan has a native iOS and Android field app for phones and tablets, with estimates, payments, invoices, signatures, timesheets, forms and photos, and its commercial FAQ says the app works offline (checked October 16, 2026). ECHOPS runs in the phone’s browser and installs to the home screen; it needs a connection, and an iPhone app is on the way. See ECHOPS on mobile.

Sources, checked October 16, 2026

  1. ServiceTitan Pricing and Plans: packages, per-technician pricing, Request Pricing, Pro products, GPS tracking, dispatch
  2. ServiceTitan home page: who it’s for, demo, 70+ integrations
  3. ServiceTitan Product Offerings: CRM, project management, customer portal, purchasing and inventory, Pro products
  4. Customer Experience Software: two-way texting, SMS reminders, Web Scheduler, tech on a map
  5. Field Mobile App: native iOS and Android, offline, estimates with options, signatures, payments, photos
  6. Call Booking Software: caller pop-up and call recording
  7. Contractor Payroll & Timesheet Software: timesheets with GPS, payroll, commissions
  8. Accounting Integrations: QuickBooks, NetSuite, Sage Intacct, Xero and others
  9. Atlas: AI assistant
  10. Onboarding: training and a customer success manager after go-live
  11. Phones Pro Home (help center): Phones Pro subscription required
  12. Marketing Pro: Reputation: review requests by text or email
  13. RFI & Change Order Request Management (release notes): change orders on construction projects
  14. Reserve with Google and Google Local Service Ads FAQ: Reserve with Google bookings
  15. Introducing ServiceTitan Leads Integrations: lead integrations for select partners
  16. ServiceTitan Terms of Use: Field and Office Users, data export on termination
  17. Exporting a list of customer emails (help center): customer lists to Excel or CSV
  18. Run, filter, and export reports (help center): reports to XLSX or PDF
  19. ServiceTitan Marketplace: measurements and estimations category

ECHOPS prices: ECHOPS pricing. ServiceTitan is a trademark of its owner; ECHOPS isn’t affiliated with ServiceTitan.

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