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Industries/Plumbing

Plumbing software
for calls, jobs and routes

From the emergency call to the repipe: answer fast, book the visit, quote the work, route the plumber and get paid, with every call and text on the customer's record.

14-day free trial · No credit card · Plans from $149/mo

A technician inspecting a drain line with a tablet
The driver's day, sent to chat

Built for plumbing contractors

Plumbing business software,
for every call and visit

A drain call or a repipe keeps its quote, visits, route and invoice on one job, so nobody copies details between apps.

01

Every call answered

Calls ring your team in the browser, then a cell phone, then voicemail, with recordings and summaries.

02

Online booking

Customers book visits from your open times and get a link to move or cancel.

03

Quotes on site

Repair and replacement quotes from your price book, signed on your tablet.

04

Service tickets

Warranty calls and callbacks from new to closed, with what fixed it.

05

The day's route

Stops, supply-house pick-ups and tasks, sent to the plumber's chat.

06

Texts with customers

Two-way texts on the record, with picture messages for the photos customers send.

How it works

How plumbing software moves a job along

  1. Answer the callWeb forms, Google Ads lead forms, CallRail calls and lead emails land on one board. With Phone & texts, calls come with recordings and AI summaries.
  2. Book the visitPick the appointment type, answer its questions (where’s the leak?) and put a plumber on an open time. Drag it when the day changes.
  3. Price the workQuote from your price book. For a part you don’t stock, search a home-improvement store’s catalog near your ZIP and add it at cost plus markup.
  4. Get the yesOffer repair and replacement as options. The customer signs in person or from the link, and you see when it’s opened.
  5. Do the workBigger jobs run as projects with a weekly schedule and job photos. What you find behind the wall becomes a change order signed online.
  6. Get paid and follow upBill from the payment plan, record the payment and ask for a review. If the leak comes back, a service ticket gives the warranty answer.

Features plumbing contractors use most

Plumbing contractor software,
nothing extra to buy

Can ECHOPS dispatch emergency calls?

Calls ring the people you choose and fall back to a cell phone. You book the visit and route it like any other stop.

Do customers get reminders?

Booked, moved and canceled emails go out with a calendar file and a link to reschedule or cancel.

Can I take a photo of the problem?

Yes. Photos go on the job, and customers can text you pictures that show in the thread.

Straight answers

What plumbers ask about and where ECHOPS stands

Shipped, not promised. Here’s where ECHOPS stands today.

  • Card payments on the job or online: online, yes. Clients pay invoice links by card, Apple Pay, Google Pay or ACH; there’s no card reader.
  • App-store apps and offline mode: not yet. ECHOPS runs in the phone’s browser and adds to the home screen; an iPhone app is on the way. It needs a connection.
  • GPS tracking: no. You plan routes; ECHOPS doesn’t track vans.
  • Service plans: yes, recurring visits billed per visit or monthly; no membership discounts.
  • A ready-made flat-rate book: not a full one. A plumbing workspace starts with a sample service book (service calls, drains, toilets, faucets, water heaters) at example prices; you change them or import your own.
  • QuickBooks Online: live; clients, jobs, invoices, payments and job costs go to your books on their own. Google Local Services leads come in as new leads.

Price: from $149 a month with 3 users. See every plan.

Questions

Plumbing software questions

What should plumbing software do for a small shop?

Answer every call, book the visit, price the job, get it signed and get paid. Then compare apps, card readers and membership discounts. ECHOPS does all of the first part, including online payments and service plans that repeat visits; it has no native app, card reader or membership discounts yet. See ECHOPS vs Housecall Pro and ECHOPS vs Jobber.

How much does plumbing software cost?

Solo is $149 a month with 3 users, Crew $299 with 8 and Company $599 with 20; extra users are $25 a month. Paying yearly costs 10 months. Phone & texts adds $79 a month on Solo and Crew. No setup fee; 14-day free trial, no card.

Can I set a fixed price for common jobs?

Yes. Put tasks like a toilet swap or a water heater install in your price book at your price, and the quote builder pulls them in. ECHOPS doesn’t ship a flat-rate book; you enter or import your own.

Can customers pay online?

Yes. ECHOPS makes invoices from the payment plan, and customers pay the invoice link by card, Apple Pay, Google Pay or ACH. Payments taken another way are recorded by hand.

Can I import my old customers and tickets?

Yes. Leads, past jobs and past service tickets come in from CSV; old tickets match by number, phone, email or name.

How do I manage a plumbing company with software?

Put every call, visit, quote, ticket and invoice on one system your office and plumbers share. In ECHOPS, calls and web leads land on one board, the office books visits by appointment type, plumbers get the day’s route in chat, and service tickets track callbacks with warranty dates. Reports show sales and profit per job.

What’s the best mobile app for plumbing technicians?

One your plumbers will open on every stop: the day’s route, the customer’s notes, photos and the quote. ECHOPS runs in the phone’s browser and installs to the home screen; an iPhone app is on the way. Plumbers get their route in chat, open stops in the maps app, take photos and get quotes signed on the spot. It needs a connection. See the contractor app.

Does ECHOPS include plumbing scheduling software?

Yes. Drag visits on the calendar, set appointment types with intake questions, let customers book online from your open times, and plan each plumber’s route on the map. Bigger jobs like a repipe run as projects with their own schedule. Each person’s Google Calendar or Outlook stays in sync. More on contractor scheduling software.

Is there a CRM for plumbing companies?

Yes. Calls, texts, website forms and lead emails land on one board, ECHOPS counts each follow-up, and the visit books from the lead. See the plumbing CRM page.

Can I quote plumbing jobs from a price book?

Yes. Price water heaters, repipes and fixture swaps from your own price book with markups and options, then send the quote to sign online. Bidding from plans? Measure them in ECHOPS and send the quantities to the quote. More on plumbing estimating software.

Your next job,
from one place

Try ECHOPS free for 14 days with your own leads and jobs. No credit card, and your workspace is ready in minutes.

Special price: your first 2 months from $49/mo. Limited spots, so sign up today.