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Build the software contractors run on

ECHOPS gives contractors one place for leads, estimates, signed quotes, jobs, crews and payments. We’re hiring across sales, marketing, customer success, engineering and finance. Every role is hybrid in Northern Virginia.

Why ECHOPS

Early team, real work

You’d be early

ECHOPS is a young company. The first people we hire shape how we sell, support and build, and work closely with the founder.

Software people use all day

Contractors run their day in ECHOPS: the lead board, estimates with drawings, signed quotes, schedules, crews, texts and invoices.

Built for many trades

Remodelers, builders, roofers, HVAC, plumbing and electrical shops, painters and service trades all use the same app.

Hybrid in Northern Virginia

Every role is hybrid: some days together in Northern Virginia, the rest from home.

Open roles

Open roles across five teams

All roles are full-time and hybrid in Northern Virginia. Open one to see what you’d do and what we look for.

Sales4 roles

Software Sales RepresentativeSales · Northern Virginia, hybrid · Full-timeOpen

Sell ECHOPS to contractors. You run the demos, answer the hard questions and help owners pick the right plan.

What you’ll do

  • Run live demos for remodelers, builders and trades, on video and in person
  • Work leads from the website, free trials and referrals
  • Quote plans, extra users and add-ons like Phone & texts
  • Follow up until the owner decides, and log every step
  • Hand new customers to onboarding with clear notes

What you bring

  • 2+ years selling B2B software or services, ideally to small businesses
  • Strong demos and comfortable talking price
  • Organized follow-up and a habit of hitting your number
  • Experience with contractors or the trades is a big plus
Apply for this role
Sales Development RepresentativeSales · Northern Virginia, hybrid · Full-timeOpen

Start the conversation with contractors and book demos for the sales team.

What you’ll do

  • Call, text and email contractors who started a trial or asked about ECHOPS
  • Learn their trade, team size and the tools they use today
  • Book demos on the sales calendar
  • Keep notes and follow-ups up to date

What you bring

  • 1+ year in sales, customer service or any job talking with people all day
  • Comfortable on the phone
  • Clear, friendly writing for texts and emails
  • Coachable and consistent
Apply for this role
Account ManagerSales · Northern Virginia, hybrid · Full-timeOpen

Look after ECHOPS customers once they sign. Keep them happy and help them grow.

What you’ll do

  • Own a group of customer accounts from their first month on
  • Check in regularly, spot problems early and get them fixed
  • Help customers add users, move up a plan or turn on add-ons when it helps them
  • Handle renewals and billing questions
  • Bring customer feedback back to the team

What you bring

  • 2+ years in account management or customer success
  • Calm and clear with upset customers
  • Good with numbers: plans, seats and renewals
  • A contractor or trades background is a plus
Apply for this role
Sales ManagerSales · Northern Virginia, hybrid · Full-timeOpen

Build and lead the ECHOPS sales team as it grows.

What you’ll do

  • Hire, coach and manage sales reps and SDRs
  • Set targets, run the weekly pipeline review and forecast
  • Sharpen the demo, the price conversation and follow-up
  • Work with marketing on lead quality and campaigns

What you bring

  • 4+ years in B2B software sales, with 2+ years leading a team
  • A record of hitting team targets
  • Comfortable building process from scratch
  • Experience selling to contractors or small businesses is a plus
Apply for this role

Marketing4 roles

Marketing ManagerMarketing · Northern Virginia, hybrid · Full-timeOpen

Own how contractors find ECHOPS and why they start a free trial.

What you’ll do

  • Plan and run marketing across search, paid ads, email and social
  • Track trials, demos and cost per signup, and report what works
  • Launch new features with clear pages, emails and videos
  • Run the website and landing pages with the team
  • Work closely with sales on lead quality

What you bring

  • 3+ years in B2B or SaaS marketing
  • Hands-on with Google Ads, Meta ads, Google Analytics and email tools
  • Clear, plain writing
  • Experience marketing to contractors or home service businesses is a plus
Apply for this role
SEO and Content SpecialistMarketing · Northern Virginia, hybrid · Full-timeOpen

Help contractors find ECHOPS when they search, with guides, templates and pages they actually use.

What you’ll do

  • Plan and write guides, blog posts and comparison pages
  • Keep the free templates, calculators, glossary and license guides accurate
  • Research keywords and track rankings and traffic
  • Fix technical SEO issues with the web team

What you bring

  • 2+ years in SEO and content writing
  • Careful research and plain English
  • Google Search Console and an SEO tool like Ahrefs or Semrush
  • Webflow experience is a plus
Apply for this role
Video and Social Media CreatorMarketing · Northern Virginia, hybrid · Full-timeOpen

Show ECHOPS in action with short demos, how-to videos and posts contractors stop scrolling for.

What you’ll do

  • Film and edit product demos and how-to videos
  • Plan and post on Instagram, Facebook, YouTube, TikTok and LinkedIn
  • Record screen walkthroughs for the help center
  • Track views and what leads to trials

What you bring

  • A portfolio of short-form video and social work
  • Editing skills in Premiere Pro, Final Cut, CapCut or similar
  • Comfortable on camera and on a job site
  • An interest in the trades is a plus
Apply for this role
Partnerships ManagerMarketing · Northern Virginia, hybrid · Full-timeOpen

Grow ECHOPS through partners who already work with contractors: suppliers, associations, coaches and consultants.

What you’ll do

  • Find and sign partners who can refer contractors
  • Run the partner and referral programs day to day
  • Plan co-marketing like webinars, events and emails
  • Track partner referrals and results

What you bring

  • 3+ years in partnerships, channel sales or business development
  • A network in construction, remodeling or home services is a big plus
  • Organized, with strong follow-through
Apply for this role

Customer success3 roles

Customer Success ManagerCustomer success · Northern Virginia, hybrid · Full-timeOpen

Make sure every customer gets real value out of ECHOPS.

What you’ll do

  • Train customer teams on leads, estimates, projects and the rest of ECHOPS
  • Watch how accounts use ECHOPS and step in before they get stuck
  • Run check-ins and live walkthroughs
  • Turn common questions into how-to guides

What you bring

  • 2+ years in customer success, training or onboarding for software
  • A patient teacher who is clear on video calls
  • Happy to learn a product inside out
  • Knowing how contractors work is a plus
Apply for this role
Onboarding and Data Migration SpecialistCustomer success · Northern Virginia, hybrid · Full-timeOpen

Get new customers set up fast, and bring their data with them.

What you’ll do

  • Run white-glove setup for new companies
  • Import leads, past jobs, service tickets, time sheets and price books from CSV files
  • Set up users, departments, price books and settings
  • Clean up messy spreadsheets and check every row before it is saved

What you bring

  • Strong with Excel or Google Sheets
  • Detail-oriented and patient
  • 1+ year in onboarding, implementation or operations
  • Experience with Jobber, Housecall Pro, Buildertrend or JobTread is a plus
Apply for this role
Customer Support SpecialistCustomer success · Northern Virginia, hybrid · Full-timeOpen

Be the first answer when a customer needs help.

What you’ll do

  • Answer customer questions by chat, email and phone
  • Troubleshoot problems and send clear bug reports to engineering
  • Write and update help center articles
  • Spot patterns and suggest fixes

What you bring

  • 1+ year in customer support, ideally for software
  • Clear, friendly writing
  • Calm under pressure
  • Comfortable learning technical things
Apply for this role

Engineering and product5 roles

Full-Stack Software EngineerEngineering and product · Northern Virginia, hybrid · Full-timeOpen

Build ECHOPS features end to end, from the database to the screen.

What you’ll do

  • Build features across the web app: leads, estimates, projects, billing and more
  • Write TypeScript with React and Next.js on Postgres (Supabase)
  • Keep every company’s data apart with row-level security
  • Ship in small steps, test well and fix issues fast

What you bring

  • 3+ years building web apps with TypeScript and React
  • Solid SQL and Postgres
  • Clean, readable code
  • Experience with multi-tenant SaaS or payments is a plus
Apply for this role
iOS EngineerEngineering and product · Northern Virginia, hybrid · Full-timeOpen

Build the ECHOPS iPhone app.

What you’ll do

  • Build the iPhone app with the web team
  • Make the field day easy: schedules, photos, time sheets, chat and texts
  • Work on the same data and back end as the web app
  • Ship to the App Store and keep the app fast and stable

What you bring

  • 3+ years building iOS apps (Swift and SwiftUI, or React Native)
  • At least one app you shipped to the App Store
  • Experience with offline use, push notifications and the camera is a plus
Apply for this role
AI EngineerEngineering and product · Northern Virginia, hybrid · Full-timeOpen

Build ECHO, the AI teammate inside ECHOPS team chat.

What you’ll do

  • Build ECHO features: answers from company data, drafts and actions
  • Design the steps that make ECHO ask before it books or changes anything, and keep its emails and texts as drafts a person sends
  • Measure answer quality, speed and cost
  • Work on AI design images and other AI features

What you bring

  • 2+ years building with large language models in production
  • Strong TypeScript or Python
  • Experience with tool use, retrieval and evaluation
  • Care for privacy and permissions
Apply for this role
Product DesignerEngineering and product · Northern Virginia, hybrid · Full-timeOpen

Design screens contractors can use at a desk and on a job site.

What you’ll do

  • Design new features from first sketch to final screens
  • Talk with contractors and watch how they work
  • Keep the ECHOPS design system consistent across web and phone
  • Work closely with engineers through launch

What you bring

  • 3+ years designing web or mobile apps
  • A portfolio of shipped work
  • Strong in Figma
  • Experience designing for busy, non-technical users is a plus
Apply for this role
QA EngineerEngineering and product · Northern Virginia, hybrid · Full-timeOpen

Catch problems before customers do.

What you’ll do

  • Test new features and releases on web and phone
  • Write and maintain automated tests
  • Reproduce customer bugs and write clear reports
  • Keep the release checklist

What you bring

  • 2+ years in software QA
  • Experience with Playwright, Cypress or similar
  • Methodical and curious
  • Basic SQL is a plus
Apply for this role

Finance and operations2 roles

AccountantFinance and operations · Northern Virginia, hybrid · Full-timeOpen

Keep the ECHOPS books clean and on time.

What you’ll do

  • Run the monthly close, reconciliations and financial reports
  • Track subscription revenue, refunds and failed payments
  • Pay vendor bills and track software and service costs
  • Support tax filings, including sales tax on software
  • Help run payroll

What you bring

  • A degree in accounting or 3+ years of accounting experience
  • QuickBooks Online or similar
  • Experience with subscription (SaaS) revenue is a plus
  • Detail-oriented and reliable
Apply for this role
Operations and HR ManagerFinance and operations · Northern Virginia, hybrid · Full-timeOpen

Keep the company running as it grows: hiring, people, tools and the office.

What you’ll do

  • Run hiring: job posts, interview scheduling and onboarding new hires
  • Handle HR paperwork and policies
  • Manage software tools, vendors and the office
  • Write down how things work so the team can follow it

What you bring

  • 3+ years in operations, HR or office management
  • Organized, discreet and calm
  • Familiar with US hiring basics like I-9s, payroll and onboarding
  • Startup experience is a plus
Apply for this role

How we hire

Four steps, no runaround

Apply

Send the form below. It takes a few minutes.

Intro call

A short call with the ECHOPS team about the role, pay and schedule.

Meet the team

An interview, and for some roles a short work sample.

Offer

If it’s a fit, you get a written offer.

Apply

Tell us about you

Pick a role, or tell us where you’d fit. We read every application.

Not sure which role?

Choose “Other or not listed” and tell us what you’re good at.

More than one fits?

Pick the closest one and mention the others in your message.

Questions?

info@echops.com

Apply to ECHOPS

Every field is required unless it says optional.

Thanks, your application is in.

If your experience fits, the ECHOPS team will email you about next steps.

Something went wrong and your application didn’t send. Please try again, or email info@echops.com.

Questions

Before you apply

Are these roles open now?

Yes. Apply for any role on this page and the ECHOPS team will review your application.

Where will I work?

Every role is hybrid in Northern Virginia: some days together in person, the rest from home.

Can I apply for more than one role?

Yes. Pick the closest role in the form and mention the others in your message.

I don’t see my role. Should I still apply?

Yes. Choose “Other or not listed” in the form and tell us what you’re great at.

Do I need to know the trades?

It helps, but it isn’t required for every role. Each role lists what we look for.

ECHOPS is an equal opportunity employer. We welcome applicants of every background.