Legal
How to ask ECHOPS to delete your account or some of your personal information, whether you use ECHOPS on the web or in the ECHOPS app. Last updated November 8, 2026.
ECHOPS is operated by CTU Consulting LLC. You can ask us to delete your ECHOPS account, or only some of your personal information, at any time.
Email info@echops.com from the email address you sign in to ECHOPS with. Write "Delete my account" in the subject and include your company's ECHOPS address (for example, yourcompany.echops.com).
We reply to that address to confirm the request before we delete anything.
We delete your account within 30 days of confirming, and email you when it's done.
Your sign-in account and your profile: your name, email address, photo, phone numbers, job title, email signatures, passkeys and authenticator settings, and every signed-in device. Mailboxes and calendars you connected are disconnected, and the keys we hold for them are deleted.
The work you did in your company's ECHOPS workspace, such as leads, quotes, notes, photos and chat messages, belongs to your company and stays with it, and your name may stay on it so the company's records remain accurate. To have that removed, ask your company's owner or admin.
We keep the security log of sign-ins and changes, and records the law requires us to keep, such as billing records, for as long as the law requires.
To have only some of your personal information deleted, email info@echops.com and tell us what to delete. You can also change or remove your name, photo and phone number yourself on your profile page in ECHOPS.
If you own your company's ECHOPS workspace and want the whole workspace and its data deleted, email us from the owner's address. Our Terms of Service (echops.com/terms) say what happens to a company's data when it closes.
If we change this page, we'll post the new version here and update the date at the top. Questions: info@echops.com, or CTU Consulting LLC, 1775 Tysons Blvd, McLean, VA 22102.